Terms of service

TERMS & CONDITIONS
Last Updated: August 27, 2026

 

OVERVIEW

Welcome to Boss Glam Boutique. This website is operated by Boss Glam Boutique (“Boss Glam,” “we,” “us,” or “our”). Throughout this site, the terms “we,” “us,” and “our” refer to Boss Glam Boutique.

By accessing or using this website, including browsing products, placing an order, creating an account, submitting a return request, or engaging with any of our services, you agree to be bound by these Terms & Conditions, as well as our Return Policy, Shipping Policy, Privacy Policy, and any other policies referenced herein.

If you do not agree to these Terms & Conditions in their entirety, you are not authorized to access or use this website or any related services.

We reserve the right to revise, update, or replace any part of these Terms & Conditions at any time by posting updates on this page. Continued use of the website after changes are posted constitutes acceptance of those modifications.

SECTION 1 – ELIGIBILITY

By using this website, you confirm that:

  • You are at least 18 years of age or the age of majority in your state or jurisdiction of residence.
  • You are authorized to use the payment method provided.
  • All information you submit is accurate, complete, and up to date.

SECTION 2 – PRODUCTS AND INVENTORY

We make every effort to accurately display product descriptions, colors, images, and pricing.

However, we cannot guarantee that the colors shown on your device will precisely reflect the actual product due to variations in screens and display settings.

We reserve the right, at any time and without notice, to:

  • Limit purchase quantities
  • Refuse service
  • Cancel orders
  • Discontinue products
  • Correct pricing or inventory inaccuracies

SECTION 3 – PRICING

All prices are subject to change without prior notice.

We also reserve the right to correct pricing errors, promotional inaccuracies, inventory discrepancies, or product description mistakes at any time, including after an order has been placed.

If we identify an error, we may cancel the order and issue a refund.

SECTION 4 – ORDER ACCEPTANCE

An order confirmation email does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order at our sole discretion.

Orders may be canceled for reasons including, but not limited to:

  • Suspected fraudulent activity
  • Billing inconsistencies
  • Inventory limitations
  • Pricing errors
  • Unauthorized transactions

SECTION 5 – SHIPPING POLICY

Orders typically ship within 2–3 business days.

Delivery timelines are estimates only and are not guaranteed.

Delays may occur due to circumstances such as:

  • USPS or carrier delays
  • Weather events
  • Holidays
  • Natural disasters
  • Labor disruptions
  • Other factors beyond our control

Carrier tracking showing delivery to the address provided will serve as proof of delivery.

SECTION 6 – LOST, STOLEN, OR DAMAGED PACKAGES

Once a package is transferred to the shipping carrier, responsibility for delivery lies with the carrier.

Boss Glam Boutique is not responsible for:

  • Lost or stolen packages
  • Delayed or misdelivered shipments
  • Packages marked delivered but not received
  • Damage occurring during transit

Customers must file claims directly with the shipping carrier (e.g., USPS).

Carrier tracking confirmation shall be considered proof of delivery.

SECTION 7 – RETURNS AND STORE CREDIT

All approved returns are issued as store credit only, unless otherwise required by law.

Items must meet the requirements of our Return Policy to qualify.

A $9.99 return shipping label fee will be deducted from the store credit issued for approved returns.

The following items are FINAL SALE and are not eligible for return, refund, exchange, or store credit:

  • Sale items
  • Clearance items
  • Special orders
  • Gift cards
  • Bodysuits
  • Accessories marked Final Sale
  • Any item labeled “Final Sale” at the time of purchase

For hygiene reasons, bodysuits are strictly Final Sale and cannot be returned or exchanged.

SECTION 8 – RETURN PROCESSING

Return processing typically takes 3–5 business days after the item is delivered to our warehouse.

Business days exclude weekends and federal holidays.

Processing begins only after the items are returned:

  • Received
  • Inspected
  • Approved by our Returns Department

Processing times may be extended during peak seasons, holidays, promotions, inventory audits, or high return volumes.

Approved returns are issued as store credit in the form of a digital gift card sent to the email used at checkout.

Store credit is considered delivered once the gift card has been successfully generated and sent to the customer’s email address.

Customers are responsible for checking all email folders, including spam, junk, promotions, and filtered folders.

SECTION 9 – CUSTOMER ACKNOWLEDGMENT

By completing a purchase, you acknowledge and agree that:

  • You have reviewed and understood our Return Policy
  • Returns are eligible for store credit only when approved
  • A $9.99 return shipping fee applies
  • Processing takes approximately 3–5 business days
  • Store credit is issued electronically via gift card
  • Bodysuits are Final Sale
  • Shipping timelines are estimates and not guaranteed

SECTION 10 – ELECTRONIC RECORDS

You agree that records maintained by Boss Glam Boutique and its service providers constitute valid and enforceable business records.

These records may include, but are not limited to:

  • Orders and payment history
  • Shipping and tracking data
  • Return and refund records
  • Store credit and gift card issuance
  • Customer communications
  • Email delivery logs
  • Policy acknowledgments

These records may be used to verify compliance, process transactions, and resolve disputes.

SECTION 11 – CHARGEBACKS AND PAYMENT DISPUTES

Customers agree not to initiate chargebacks or payment disputes for any orders, merchandise, store credit, or services that have been fulfilled in accordance with our policies.

We reserve the right to dispute any chargeback using relevant documentation, including:

  • Order records
  • Shipping and tracking data
  • Return documentation
  • Store credit or gift card issuance records
  • Customer communications
  • Website and policy acknowledgment logs

We reserve all legal rights to address fraudulent, invalid, or abusive disputes to the fullest extent permitted by law.

SECTION 12 – FRAUD PREVENTION

We reserve the right to refuse service, cancel orders, limit purchases, and report suspected fraudulent activity to payment processors, financial institutions, or law enforcement agencies when necessary.

SECTION 13 – INTELLECTUAL PROPERTY

All content on this website—including but not limited to logos, images, graphics, product descriptions, text, and design elements—is the exclusive property of Boss Glam Boutique and may not be copied, reproduced, distributed, or used without prior written permission.

SECTION 14 – DISCLAIMER OF WARRANTIES

All products and services are provided on an “AS IS” and “AS AVAILABLE” basis.

Boss Glam Boutique makes no express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

SECTION 15 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Boss Glam Boutique shall not be liable for any indirect, incidental, consequential, punitive, or special damage arising from the use of our website, products, or services.

Total liability, if any, shall not exceed the amount paid for the applicable order.

SECTION 16 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Boss Glam Boutique, including its owners, employees, contractors, affiliates, and service providers, from any claims, damages, liabilities, or expenses resulting from your violation of these Terms & Conditions.

SECTION 17 – GOVERNING LAW

These Terms & Conditions are governed by and interpreted in accordance with the laws of the State of Texas.

SECTION 18 – MODIFICATIONS

We reserve the right to update or modify these Terms & Conditions at any time by posting changes on this website.

Continued use of the website after updates are posted indicates acceptance of those changes.

SECTION 19 – CONTACT INFORMATION

Boss Glam Boutique

Address: 6925 Masters Rd # 158
                    Manvel, TX 77578

Online Customer Service: 832-356-3624

For questions regarding these Terms & Conditions, contact: sales@bossglamboutique.shop