FAQ's

FAQ’s

 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

·         Once your order has been placed, you will receive a shipping confirmation email containing your tracking number. Orders are typically processed within 3 business days and shipped via USPS or UPS. Please allow up to 24 business hours for UPS to update tracking information after your order ships. Tracking updates may be delayed over weekends and holidays.

 

CURBSIDE

·         Curbside pick-up is not available currently.

 

CAN I CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

·         Once your order has been placed and processed, it cannot be canceled. Please review your order carefully before completing your purchase.

 

CAN I MODIFY MY ADDRESS AFTER IT HAS BEEN VALIDATED?

·         Once your shipping address has been validated and your order has been processed, we are unable to modify the shipping address. Please carefully review and confirm that your billing and shipping information is accurate before completing your order.

 

·         If you notice an error in your shipping address, please contact us at sales@bossglamboutique.shop as soon as possible. While we cannot guarantee that changes can be made, we will make every reasonable effort to assist you before your order is shipped.

 

CAN I EXCHANGE MY ITEM?

·         Boss Glam Boutique understands that shopping online can sometimes be challenging. Our goal is to make your online shopping experience as simple, convenient, and enjoyable as possible. Please review your order carefully before completing your purchase, as all sales are final. We do not offer returns or exchanges.

 

·         If you have any questions about sizing, fit, color, or product details before placing your order, please contact us at sales@bossglamboutique.shop. We are happy to assist you in making an informed purchasing decision.

 

·         The following items are final sale and are not eligible for return or exchange: bodysuits, swimwear, white or light-colored items, lingerie, sale/discounted merchandise, shoes, and accessories.

 

CAN I RECEIVE A REFUND OR EXCHANGE ITEM(S)?

·         Sorry, we do not offer refunds or exchanges.

 

WHY HAS MY ORDER BEEN CANCELLED?

·         Due to high demand, some items may sell out quickly and become unavailable before your order is processed. If an item in your order is no longer available, we will ship the remaining available items and issue a refund for the out-of-stock item.

 

·         In some cases, an order may be canceled if the billing information or shipping address cannot be verified through our payment processor. If your order is canceled for this reason, you may place a new order using an alternative payment method or a verified billing and shipping address.

 

HOW OFTEN DOES BOSS GLAM RESTOCK?

·         Certain items may be restocked if the manufacturer reproduces the style. To stay informed, we recommend using the “Notify Me When Available” option on the product page and entering your email address to receive a notification if the item becomes available again in your size.

·         If a product is no longer listed on our website, it has been discontinued and will not be restocked.